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GLOSSARY

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Index C

C.O.D. (Cash On Delivery)
Carrier
Cartons
Chargeable Weight
Claim
CMC (Certified Moving Consultant)
Consignee
Consignor
Container Storage
Conventional Storage
Cost of Move
Cost per 100 lbs
Cost per cubic foot
Cost per hour
CP (Carrier Packed)
Crate
Custom Approved Warehouse
Customs Clearance
Cwt.



C.O.D. (Cash On Delivery) - Shipments where customer pays the full charges at the time of delivery. Payment is usually required, before the goods are unloaded, in cash, traveler's check, money order or cashier's check. Credit cards can be used with prior approval. Personal checks are not accepted except on local moves. A partial pre-payment may be required for this type of shipment

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Carrier - A company providing the operating authority for the transportation of the household goods. This may or may not be the company that actually moves the shipment. For example, a hauling agent for a van line may provide the physical relocation service for the shipper, but the Carrier is still responsible for the goods should there be a claim or other problem. See Van Line.

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Cartons - Cardboard boxes for packing smaller and fragile items, most cartons are designed for certain types of items such as tools, books, lamps, dishes, hanging clothes and mattresses. The boxes, paper, tape, etc. needed are provided by the mover when packing service is ordered. They are usually available for purchase from the mover when the shipper performs the packing. If the goods are not packed properly the driver has the right to refuse to move them until the problem is fixed.

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Chargeable Weight (Transportation Weight or Billing Weight) - The weight used by the carrier to determine some of the charges for the move. This weight may or may not be the same as the "Actual Weight" or "Scale Weight" of the shipment (see Bulky items).

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Claim - Shipper's statement of loss or damage to any household goods while they were in the care of the carrier or its agent. The shipper usually fills out a form, provided by the carrier usually called a "Claim Form". The form is used to outline the extent of the damage, as well as the original cost and age of the item or items and the estimated cost of repair.

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CMC (Certified Moving Consultant) - Person who has completed a course of study and passed an exam given by the AMSA (American Moving and Storage Association) to assure an adequate level of industry knowledge. This person may calls at the home of a shipper, discusses all move requirements, makes note of items to be moved, provides information about their company and provides an estimate or price of the move.

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Consignee - The person, named on the Bill of Lading, to whom the shipment is to be delivered.

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Consignor - The person, named on the Bill of Lading who released (gave) the shipment to the carrier.

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Container Storage - (Vault Storage) large wood containers called "Storage Vaults" into which most household goods are placed when stored with the mover. The "vaults" are moved and stacked with forklifts or other machines, reducing handling of the furniture or other goods and thus the opportunity for damage. This also reduces the charges involved in placing goods into storage and removing them from storage. This process is almost universal in the moving industry today although some variations exist.

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Conventional Storage - As opposed to "Vault Storage", belongings are stacked on the floor in a storage unit or in an allocated area of a warehouse usually called a "Bin". Some "Bins" are identified by markings on the floor, and/or frame separators. Most "Bins" are open on at least one end. In some cases minimal dust protection is offered by covering with plastic sheeting. Cor-O-Van Moving and Storage do not use this method.

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Cost of Move - The total cost of relocation-related services ordered by from a mover.

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Cost per 100 lbs - The total cost of a move divided by the number of hundred pounds shipped will give a cost per 100 lbs. Many charges associated with a move may be expressed as a rate per 100 pounds. (100 pounds: CWT or hundred-weight) Examples of this are that charges for a “Long Carry” may be expressed as $.85/CWT or 85 cents for each 100 pounds of transportation weight.

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Cost per cubic foot - The total cost of relocation-related services ordered from a mover divided by the number of cubic feet of space the goods will occupy in a van or in a warehouse. This measure is sometimes used to calculate storage prices. This measure is sometimes used if a scale is not available. The number of cubic feet of space used in the van multiplied by the industry standard of 7 pounds per cubic foot will give a form of constructed weight for a shipment. This method is also used by many of the less reputable movers as the space used is to a large extend in the hands of the driver loading the goods into the van.

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Cost per hour - Used for the most part in local moving, it pertains to a charge per hour for the manpower and/or equipment to accomplish a service. For example the charge for a moving van & two movers to perform a local move might be $94.00 per hour. Any additional movers needed to complete the move would increase the charge by the per hour rate per mover. For example, if $35 per hour is the charge for an additional mover, our charge per hour in this example for a van and three movers is $129.00 per hour. Some charges in a long distance move can be charged hourly also. An example might be extra labor used to perform Auxiliary Service.

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CP (Carrier Packed) - An inventory abbreviation; cartons or crates packed by the carrier or carrier's agent as opposed to the items packed by the shipper. This note on the inventory can become important in fixing the liability for damage to that item in the event of a claim.

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Crate - A frame or box made, usually of wood, used to transport a high value or delicate item such as a large mirror. It could also be a wooden case made to hold several items for long distance or international moves using other than "Blanket Wrapped" service. Goods shipped via a freight trucking service or an aircraft, would be examples of the need for this type of crate.

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Custom Approved Warehouse - See Bonded Warehouse.

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Customs Clearance - Approval by the U. S. Customs Service or the destination country, prior to the release of items to the owner. This can be accomplished in many ways. It is always wise to contact the customs service of the country one is moving to long before the move to acquire all necessary forms and declarations, and also to establish the best way to have the goods cleared into that country.

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Cwt. - 100 pounds

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Any questions please email us at info@corovan.com or write to us at any one of our office locations. CPUC number CA - T 33039 1-888-544-3929